Shipping Information
As a charity organization, we provide free resources to
ensure all Australians can join us in the fight against stroke. These resources
include F.A.S.T. items such as bookmarks, wallet cards, F.A.S.T. Packs,
posters, and About Stroke Fact Sheets.
For all merchandise & resources, our shipping &
handling rates are based on weight and are as follows:
Shipping Times and Pricing
Standard Domestic Shipping (2-8 business days):
• 0-500g: $15 AUD
• 1-3 kg: $20 AUD
• 3-5 kg: $25 AUD
• 5-10 kg: $30 AUD
• 10 kg+: Please contact us for quote
Express Post (1-4 business days):
• 0-1 kg: $15 AUD
• 1-5 kg: $20 AUD
• 5-10 kg: $30 AUD
• 10 kg+: Please contact us for a quote
Christmas & Holiday Delivery
Large Hospital Orders:
To ensure delivery before the end of the year, all large hospital orders must be placed by December 12, 2024. Orders placed after this date may not be fulfilled or delivered until early 2025.
Merchandise Orders:
To guarantee delivery before Christmas (December 25, 2024), all standard merchandise orders must be placed by December 17, 2024. Orders placed after this date will still be processed but may not arrive until after Christmas, depending on shipping times.
We ship orders via Australia Post and Direct Couriers. The estimated delivery times are provided by Australia Post and may vary during periods of high volume or due to delays outside our control.
Please note:
• The estimated delivery times do not include our order processing time of 48 hours.
• During peak holiday shopping periods (e.g., Black Friday, Valentine's Day, Boxing Day, Christmas), please allow an additional 1-3 days for potential delays as our courier partners may experience increased demand during these times.
Thank you for your understanding and support.